Terms and Conditions
Information About Us
is a site operated by The Change Consortium CIC (“We”). We are a community interest company registered in England and Wales under company number 07422755 and have our registered office at West Bromwich Town Hall, Lodge Road, West Bromwich, West Midlands, B70 8DY
Accessing Our Site
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
Uploading Material to Our Site
Reliance on Information Posted
The site contains material, comments and information submitted and created by third parties. They are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. We do not endorse commentary and other materials posted on our site. It is not necessarily reviewed by us prior to posting and does not necessarily reflect our opinions or policies.
Our Site Changes Regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. We exclude all liability for any illegality arising from or error, omission or inaccuracy in material posted on our site by third parties and we take no responsibility for such material. We make no warranties, express or implied, as to the content or to the accuracy and reliability of the material or any content or information that you transmit to other users of the site. We are not responsible for the conduct, whether online or offline, of any user of our site. We do not guarantee the accuracy, reliability, completeness, or usefulness of, or otherwise adopt or endorse, any information or services provided by this website. Neither can we guarantee that any information or services are still current or applicable. Neither are we nor any of our subsidiaries, agents or representatives liable to you or any third party for loss or injury arising out of the information on this site or any actions taken or not taken in response to any information on this site or your use of (or inability to use) this site. Certain links on the site lead to resources located on servers maintained by third parties over whom we have no control. We accept no responsibility or liability for any of the material contained on those servers. We are not responsible for unauthorised access to, or alteration of, users' material or data. We are not responsible for any threatening, defamatory, obscene, offensive or illegal information or use of the site's services by any other party. Content posted to the website by users is not covered by the Chatham House Rule of confidentiality. All such content is directly and publicly attributed to the user.
Information About You And Your Visits To Our Site
Viruses, Hacking and Other Offences
We make no warranty that the contents of this site are free from infection by viruses or anything else which has contaminating or destructive properties. You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Linking To Our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy (see below).If you wish to make any use of material on our site other than that set out above, please address your request to
Links From Our Site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction And Applicable Law
We reserve the right NOT to include any business or entity without giving a reason.
Payment Terms & Conditions
Payment of all invoices due shall be made payable to “The Change Consortium CIC” by cheque or transferred electronically by Bank Transfer. Only once payment has been received and will you be given access to services that you have purchased. If you change your mind after registering for a Directory listing, you have 21 days to cancel. This cancellation period starts from commencement date of the service purchased, unless the service has already been provided by us to you. Notification of your wish to cancel should be emailed to
Renewals and refunds
You understand and agree that upon purchasing services or membership from our site, said services or membership will automatically renew on the date of expiration unless cancellation is requested in writing to The Change Consortium CIC prior to the expiration date. In such cases, the renewal shall be performed in accordance with the manner of payment originally chosen by you, at the price rate at the time of renewal. Written notification of this will be sent to you one month before the renewal date. All renewals that are allowed to proceed are non-refundable once the transactions are completed.You can cancel your membership at any time by contacting us, with termination taking effect from the end of the term covered by the last payment made. If you require your Directory listing to be removed immediately, please contact us. A refund for the remaining period will not be offered.To cancel services brought from a third party via our site you must do so as per their terms and conditions. We are not liable for any cancellations or refunds made for services purchased from a third party via out site.
Removing a Listing
If you delete your Directory listing, this does not constitute a cancellation of your contract with us. Contract cancellation is a separate action and must be put in writing to us.
If you have a complaint or query regarding any aspect of our website and services provided including billing, please contact us by phone, email or letter including the nature of your complaint and your contact details. We will endeavour to respond to any complaint within 14 days of receipt.
Acceptable Use Policy
This acceptable use policy sets out the terms between you and us under which you may access our website (our site). This acceptable use policy applies to all users of, and visitors to, our site. Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.
In order to register on our site you must be over 18 years old and provide your own valid email address and all other information requested in the registration process.
You may use our site only for lawful purposes. You may not use our site:
In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our contents standards (see below).
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
Not to access without authority, interfere with, damage or disrupt:
any part of our site;
any equipment or network on which our site is stored;
any software used in the provision of our site; or
any equipment or network or software owned or used by any third party.
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
Be accurate (where they state facts).
Be genuinely held (where they state opinions).
Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
Contain any material which is defamatory of any person.
Contain any material which is obscene, offensive, hateful or inflammatory.
Promote sexually explicit material.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Infringe any copyright, database right or trade mark of any other person.
Be likely to deceive any person.
Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal activity.
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
Give the impression that they emanate from us, if this is not the case.
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Suspension and Termination
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Immediate, temporary or permanent withdrawal of your right to use our site.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Changes To The Acceptable Use Policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
Customer Review Policy
Most businesses want to give their customers an opportunity to post complimentary reviews. Also, consumers want to help spread the word to others about their experiences.. All customer reviews are monitored for authenticity and to prevent the use of inappropriate language. Unless a review has broken our Terms of service it will not be removed from the site. If you genuinely feel that your business has been defamed and the comments are breaking our Terms of service, simply use please email and we will investigate this. We may temporarily
un-publish the review until the matter is resolved. We do encourage businesses to take the positive step of addressing complaints by replying to them on their Reviews page.
If you have any concerns about material which appears on our site, please contact .